A family of nine shares their experience of being stranded in Alaska by a cruise line.
Q1: Can you explain briefly what happened to your family during the cruise in Alaska?
A1: During our cruise in Alaska, our family of nine was left behind at a port when the cruise line departed without us.
Q2: How did you react when you realized that the cruise ship had left without you?
A2: Initially, we were in shock and disbelief. We couldn’t understand how the cruise line could have left us behind.
Q3: Did the cruise line make any attempt to contact you after realizing you were not on board?
A3: No, we did not receive any communication from the cruise line after they left us behind.
Q4: How did you manage to get back home after being stranded in Alaska?
A4: We had to make our own arrangements to find transportation and accommodation in Alaska before eventually flying back home.
Q5: What has been the response from the cruise line regarding this incident?
A5: The cruise line has since apologized for the mistake and offered us a refund for the cost of our cruise.
Q6: Have you faced any challenges or difficulties as a result of being left behind by the cruise line?
A6: Yes, we had to deal with the stress and inconvenience of being stranded in a foreign place without any assistance.
Q7: What steps are you planning to take to ensure that incidents like this do not happen again in the future?
A7: We will be more vigilant about keeping track of each other and staying in constant communication while on vacation.
Q8: What message do you have for other families considering going on a cruise in the future?
A8: Make sure to stay together as a group and have a plan in place in case of emergencies or unforeseen circumstances while on a cruise.
A family of nine recently came forward to share their harrowing experience of being left behind in Alaska by a cruise line. The Campbells, a family from California, had been on a week-long cruise on the Norwegian Jewel ship and had planned to spend a few days in Alaska before heading home. However, they were shocked when the cruise ship departed without them while they were on an excursion in Juneau.
The Campbells had booked the cruise through a travel agency and had purchased round-trip tickets from California to Seattle, where the cruise was set to depart. They had also arranged for hotels and rental cars in Alaska for their post-cruise stay. However, due to a miscommunication between the cruise line and their travel agency, the Campbells were not informed that the ship’s departure time had been moved up by an hour. As a result, they missed the ship and were left stranded in Alaska.
The family was left scrambling to find a way to get back home, as they had limited resources and were now faced with unexpected expenses. They had to purchase last-minute plane tickets, hotel accommodations, and rental cars to make their way back to California. The Campbells estimated that they spent an additional $15,000 on top of what they had already paid for the cruise and post-cruise stay.
The family reached out to the cruise line for assistance, but they were met with little sympathy or help. The cruise line told them that they were responsible for knowing the ship’s departure time and that they should have been more vigilant about the schedule. The Campbells were outraged by the lack of accountability from the cruise line and felt that they were unfairly penalized for a simple mistake.
After sharing their story on social media, the Campbells received an outpouring of support from the public, with many people expressing shock and disbelief at the cruise line’s actions. The family hopes that their experience will serve as a cautionary tale for other travelers and that cruise lines will take greater responsibility for ensuring that their passengers are informed and cared for. The Campbells are now considering legal action against the cruise line in hopes of recouping some of the expenses incurred as a result of being left behind in Alaska.
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